Terms and Conditions

By making a booking for this retreat, you agree to the following:

  • All prices are listed in Australian Dollars (AUD) and include applicable taxes and fees.

    • To secure your reservation, a non-refundable deposit of $500 is required.

    • A booking is considered confirmed only upon receipt of the deposit.

    • The remaining balance must be paid in full no later than 60 days prior to the retreat start date.

    • If full payment is not received by this deadline, the reservation will be cancelled, and the deposit forfeited.

    • Cancellations made more than 90 days before the retreat start date: You will receive a refund of any payments made, excluding the non-refundable deposit.

    • Cancellations made within 90 days of the retreat start date: No refunds will be issued. However, you may transfer your booking to another participant if approved by us in writing.

    • If the final payment is not made by the due date, your booking will be canceled, and the non-refundable deposit will be forfeited. This ensures fairness to other participants and allows us time to fill the spot.

    • Guests who pay the full booking amount at the time of reservation (more than 90 days before the retreat start date) will receive a 5% discount on the total cost.

  • Retreat pricing includes all specified services and amenities. Airport transfers and massages are not included.

  • If you fail to arrive on the scheduled retreat start date or leave early, payments made are non-refundable.

  • Guests traveling from overseas or interstate are strongly encouraged to obtain travel insurance. Koko.ProjectYou is not responsible for changes to travel plans, transportation disruptions, or changes of mind.

  • Koko.ProjectYou is not liable for, and participants agree to waive claims against the retreat organisers for:

    • Delays or disruptions to travel schedules, missed connections, or other transportation services.

    • Changes to travel restrictions imposed by any Australian state or territory.

    • Injuries, loss, or damage to personal property, including luggage.

    • Additional expenses arising from currency fluctuations, tariffs, or scheduling changes.

    • Unforeseen costs due to illness, weather, strikes, or other force majeure events.

    • Losses incurred due to cancellation.

    • Guests may take candid photos during the retreat and share them on social media, tagging Koko.ProjectYou.

    • Content shared must not be used for commercial purposes, including promoting a personal brand, business, or website.

  • By attending this retreat, you consent to being filmed or photographed. Such content may be used by Koko.ProjectYou for marketing and promotional purposes.